Global Certificate in Shelter Support Services
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Course Details
• Shelter Operations Management: Understanding the principles and best practices for managing a shelter, including intake and assessment, case management, volunteer coordination, and safety protocols.
• Housing and Homelessness Policy: Examining the various policies and approaches to housing and homelessness, both in the US and globally, and their impact on shelter support services.
• Cultural Competency in Shelter Services: Developing the skills to work effectively with diverse populations, including understanding cultural differences, biases, and communication barriers.
• Trauma-Informed Care: Learning the principles of trauma-informed care and how to apply them in a shelter setting to support the physical and emotional well-being of clients.
• Case Management and Advocacy: Understanding the role of case management in shelter support services, including goal-setting, service planning, and coordination with community resources.
• Emergency Preparedness and Response: Planning and implementing emergency procedures for shelter operations, including natural disasters, fires, and other crises.
• Fundraising and Resource Development: Developing skills in fundraising, grant writing, and resource development to support shelter operations and services.
• Monitoring and Evaluation: Learning the principles of monitoring and evaluation for shelter support services, including data collection, analysis, and reporting.
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Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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