Professional Certificate in English for Business Correspondence Skills

• English Grammar Fundamentals: This unit will cover the basics of English grammar, including sentence structure, verb tenses, punctuation, and proper use of modifiers.
• Business Vocabulary: This unit will focus on expanding the learner's business-specific vocabulary to ensure effective communication in a professional setting.
• Writing Business Emails: This unit will teach learners how to write clear, concise, and polite business emails, with a focus on structure, tone, and etiquette.
• Writing Business Reports: This unit will cover the essential elements of writing business reports, including structure, style, and language use.
• Minutes of Meetings: This unit will focus on taking and writing minutes of meetings, including the use of proper format, language, and structure.
• Proofreading and Editing Skills: This unit will teach learners how to proofread and edit their own work, ensuring accuracy, clarity, and professionalism.
• Cross-cultural Communication: This unit will cover the nuances of cross-cultural communication, including cultural awareness, language use, and etiquette.
• Negotiation Skills: This unit will teach learners how to effectively negotiate in a business setting, including language use, tone, and strategy.
• Customer Service Communication: This unit will focus on effective communication in a customer service setting, including language use, tone, and problem-solving strategies.