Professional Certificate in Social Media Crisis Management Strategies: Response Planning

-- viewing now

The Professional Certificate in Social Media Crisis Management Strategies: Response Planning course is a vital program designed to equip learners with the essential skills needed to manage and navigate crises in today's digital age. This course is crucial for professionals who want to stay ahead in the industry, with social media crises becoming increasingly common and damaging to brands.

4.5
Based on 5,733 reviews

6,974+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

In this course, learners will gain a deep understanding of social media crisis management, crisis communication strategies, and response planning. They will learn how to develop and implement effective crisis management plans, monitor social media channels, and respond to crises in a timely and appropriate manner. By completing this course, learners will be equipped with the skills needed to mitigate the impact of social media crises on their organizations and advance their careers in this growing field. With a focus on practical application and hands-on learning, this course is in high demand from employers who recognize the importance of social media crisis management in protecting their brand reputation and bottom line.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Social Media Crisis Management: An Introduction
• Identifying Social Media Crisis: Early Warning Signals
• Crisis Response Planning: Best Practices
• Building a Crisis Response Team
• Developing a Social Media Policy: Key Considerations
• Crisis Communication: Strategies and Tactics
• Social Media Monitoring and Listening Tools
• Case Studies: Successful Social Media Crisis Management
• Post-Crisis Evaluation and Improvement Strategies

Career Path

In the Social Media Crisis Management Strategies: Response Planning Professional Certificate, you'll dive into the critical aspects of crisis management and develop the skills necessary to effectively respond to crises that arise in the ever-evolving social media landscape. As you progress, you'll explore roles such as Social Media Analyst, Crisis Management Specialist, Content Strategist, and Marketing Coordinator, each of which plays a vital part in maintaining a strong brand presence and reputation. With the increasing impact of social media on businesses and the constant need for organizations to protect their brands, career opportunities in this field are on the rise. According to our market research and analysis, Social Media Analyst roles account for 45% of the job market, with Crisis Management Specialists following closely at 30%. Content Strategists make up 15% of the job market, and Marketing Coordinators represent the remaining 10%. Salary ranges for these roles vary, but the demand for skilled professionals remains high. In the UK, Social Media Analysts can expect a salary range between £25,000 and £40,000, while Crisis Management Specialists can earn between £30,000 and £55,000. Content Strategists typically earn between £35,000 and £60,000, and Marketing Coordinators can expect a salary range between £22,000 and £35,000. By earning a Professional Certificate in Social Media Crisis Management Strategies: Response Planning, you'll position yourself as a valuable asset to potential employers and enhance your career prospects in this growing field.

Entry Requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Course fee

MOST POPULAR
Fast Track: GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode: GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SOCIAL MEDIA CRISIS MANAGEMENT STRATEGIES: RESPONSE PLANNING
is awarded to
Learner Name
who has completed a programme at
London College of Foreign Trade (LCFT)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment