Executive Development Programme in Service Design Research: Insights
-- viewing nowThe Executive Development Programme in Service Design Research: Insights certificate course is a comprehensive program that focuses on enhancing learners' understanding of service design research. This course highlights the importance of service design research in creating exceptional customer experiences and driving business growth.
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Course Details
• Service Design Thinking: An Introduction
• Understanding Customers & User Experience (UX) Research
• Designing Customer Journeys & Touchpoints
• Service Blueprints: Visually Representing Service Design
• Co-creation & Collaboration in Service Design
• Prototyping & Iterating Service Design Solutions
• Implementing Service Design in Organizations
• Metrics & Measuring Success in Service Design
• Case Studies: Successful Service Design Research Projects
Career Path
Entry Requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course Status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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