Executive Development Programme in Service Employee Engagement Practices

Name: Executive Development Programme in Service Employee Engagement Practices
Availability: InStock

-- viewing now

The Executive Development Programme in Service Employee Engagement Practices is a certificate course designed to emphasize the importance of employee engagement in delivering exceptional customer service. This programme is in high demand in various industries, where companies recognize the need to foster a positive work environment to improve productivity and customer satisfaction.

5.0

Based on 7,925 reviews

6,100+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

By enrolling in this course, learners will gain essential skills to motivate and engage service employees effectively. They will learn how to create a positive work culture, provide constructive feedback, and develop effective communication strategies. Additionally, they will learn how to measure and analyze employee engagement levels to make data-driven decisions that positively impact their organizations. By completing this course, learners will be equipped with the skills and knowledge necessary to advance their careers in management and leadership positions. They will have a competitive edge in the job market and be capable of driving employee engagement initiatives that lead to improved customer satisfaction, increased revenue, and long-term business success.

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course Details

• Service Employee Engagement: Understanding the Importance and Benefits
• Employee Motivation: Techniques to Boost Employee Engagement in Services
• Effective Communication: Building Connections for Enhanced Employee Engagement
• Employee Recognition: Strategies for Reinforcing Positive Behaviors
• Workplace Culture: Creating an Engaging Environment for Service Employees
• Training and Development: Empowering Employees for Growth and Success
• Performance Management: Monitoring and Improving Employee Engagement
• Employee Feedback: Encouraging Constructive Dialogue for Continuous Improvement
• Work-Life Balance: Supporting Employees for a Sustainable Service Culture

Career Path

Google Charts 3D Pie Chart - Executive Development Programme in Service Employee Engagement Practices

The Executive Development Programme in Service Employee Engagement Practices focuses on the following roles, each with its unique responsibilities and contributions to the industry: 1. **Team Leader**: These professionals manage and guide customer service teams to ensure high levels of employee engagement and customer satisfaction. Job market trends show a stable demand for team leaders with an average salary ranging from £25,000 to £35,000. 2. **Customer Service Specialist**: These specialists handle customer inquiries and complaints, promoting a positive work environment and boosting employee engagement. With a growing emphasis on customer experience, the demand for customer service specialists is increasing, ranging from £22,000 to £30,000. 3. **Engagement Manager**: Engagement managers focus on enhancing employee engagement and motivation, leading to improved performance and job satisfaction. Their role is vital for companies to maintain a productive workforce, with salary ranges from £35,000 to £50,000. 4. **Training and Development Specialist**: These specialists design and implement training programs, helping employees improve their skills and knowledge. As companies invest in employee growth, the demand for training and development specialists is rising, with salaries ranging from £25,000 to £40,000. 5. **HR Business Partner**: HR business partners collaborate with management to develop HR strategies that support organizational goals and employee engagement. They typically earn salaries between £35,000 and £60,000, with a growing demand due to the increasing importance of employee engagement in the workplace.

Entry Requirements

Basic understanding of the subject matter
Proficiency in English language
Computer and internet access
Basic computer skills
Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course Status

This course provides practical knowledge and skills for professional development. It is:

Not accredited by a recognized body
Not regulated by an authorized institution
Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

▼

How long does it take to complete the course?

▼

What support will I receive during the course?

▼

Is the certificate recognized internationally?

▼

What career opportunities will this course open up?

▼

When can I start the course?

▼

What is the course format and learning approach?

▼

Course fee

Get course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

EXECUTIVE DEVELOPMENT PROGRAMME IN SERVICE EMPLOYEE ENGAGEMENT PRACTICES

is awarded to

Learner Name

who has completed a programme at

London College of Foreign Trade (LCFT)

Awarded on

05 May 2025

Blockchain Id: s-1-a-2-m-3-p-4-l-5-e

Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.