Global Certificate in Service Sector Strategy Innovation
-- viewing nowThe Global Certificate in Service Sector Strategy Innovation is a comprehensive course designed to empower professionals in the rapidly evolving service sector. This course highlights the importance of innovation and strategy in driving growth and success in service-based industries.
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Course Details
• Global Service Sector Overview
• Service Innovation and its Importance
• Service Design Thinking
• Customer Experience Management
• Service Blueprinting and Mapping
• Service Operations and Delivery
• Service Analytics and Metrics
• Global Service Trends and Future Outlook
• Service Innovation Case Studies
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