Global Certificate in Data-driven Customer Insights Platforms

Name: Global Certificate in Data-driven Customer Insights Platforms
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The Global Certificate in Data-driven Customer Insights Platforms is a comprehensive course designed to empower professionals with the skills required to leverage data-driven customer insights for strategic decision-making. This course is crucial for professionals seeking to stay ahead in the rapidly evolving data-driven business landscape.

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About this course

With increasing industry demand for data-savvy professionals, this course equips learners with essential skills for career advancement. It covers key topics such as data analytics, customer insights, and data-driven decision-making. Learners will gain hands-on experience with industry-leading tools and platforms, enabling them to unlock valuable customer insights and drive business growth. By the end of this course, learners will have a deep understanding of the data-driven customer insights value chain, enabling them to deliver impactful business outcomes. This certification will serve as a testament to their expertise, providing a competitive edge in the job market and advancing their careers in data-driven customer insights.

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Course Details

• Data Foundations: Understanding Data Sources, Data Quality, Data Cleaning, Data Wrangling
• Data Analysis Techniques: Descriptive Statistics, Inferential Statistics, Hypothesis Testing
• Data Visualization: Charting, Graphing, Dashboard Design
• Customer Relationship Management (CRM): CRM Basics, CRM Data Management, CRM Analytics
• Machine Learning: Supervised Learning, Unsupervised Learning, Machine Learning Applications in Customer Insights
• Predictive Analytics: Predictive Modeling, Model Validation, Predictive Analytics in Customer Insights
• Data Privacy & Security: Data Privacy Regulations, Data Security Best Practices, Data Privacy in Customer Insights
• Communication & Storytelling: Data Storytelling, Communicating Insights to Stakeholders

Career Path

This section features a Google Charts 3D Pie chart that represents the latest job market trends in the UK for professionals in data-driven customer insights platforms. The chart highlights the percentage of job openings for popular roles such as Data Scientist, Data Analyst, Machine Learning Engineer, Business Intelligence Developer, and Data Engineer. The data is visually engaging, providing an at-a-glance understanding of the industry's most sought-after positions. The Google Charts library is loaded using the script tag . The JavaScript code then defines the chart data, options, and rendering logic within a