Executive Development Programme in Service Resourcing Techniques

By enrolling in this course, learners will gain essential skills in demand management, forecasting, scheduling, and workforce optimization. They will learn how to align service resources with customer needs, ensuring optimal service delivery while minimizing costs. These skills are crucial for career advancement in various sectors, including but not limited to customer service, operations, and resource planning management. Upon completion, learners will be equipped with the knowledge and tools to drive service excellence, improve customer satisfaction, and gain a competitive edge in their respective industries. This program is an excellent opportunity for professionals seeking to enhance their resourcing skills, advance their careers, and contribute to their organization's success.