Professional Certificate in Negotiation and Mediation: Career Growth
-- ViewingNowThe Professional Certificate in Negotiation and Mediation: Career Growth is a vital course designed to enhance your conflict resolution skills. This program addresses the increasing industry demand for professionals who can effectively negotiate and mediate disputes in the workplace, fostering a positive and productive environment.
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À propos de ce cours
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à 2-3 heures par semaine
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Détails du cours
• Understanding Negotiation and Mediation: This unit will cover the basics of negotiation and mediation, including the differences between the two and when to use each approach.
• Preparing for Negotiations: This unit will teach learners how to research, gather information, and plan for successful negotiations.
• Communication Skills for Negotiations: This unit will focus on active listening, body language, and other communication skills necessary for effective negotiation.
• Negotiation Strategies and Techniques: This unit will explore various negotiation strategies, such as BATNA (Best Alternative To a Negotiated Agreement) and ZOPA (Zone of Possible Agreement), and techniques for successful negotiation.
• Mediation Process and Techniques: This unit will cover the mediation process from start to finish, including how to establish ground rules, ask effective questions, and help parties reach a mutually beneficial agreement.
• Ethics and Professionalism in Negotiation and Mediation: This unit will address ethical considerations, confidentiality, and professionalism in negotiation and mediation.
• Difficult Negotiations and Conflict Resolution: This unit will provide learners with the skills to handle difficult negotiations and resolve conflicts that may arise during the negotiation or mediation process.
• Negotiation and Mediation in Practice: This unit will provide learners with opportunities to apply their knowledge and skills in real-world scenarios.
• Career Growth in Negotiation and Mediation: This unit will discuss career paths and opportunities in negotiation and mediation, including how to market oneself as a skilled negotiator or mediator.
Note: This list of units is just an example and can be modified according to specific course objectives and requirements.
Parcours professionnel
Exigences d'admission
- Compréhension de base de la matière
- Maîtrise de la langue anglaise
- Accès à l'ordinateur et à Internet
- Compétences informatiques de base
- Dévouement pour terminer le cours
Aucune qualification formelle préalable requise. Cours conçu pour l'accessibilité.
Statut du cours
Ce cours fournit des connaissances et des compétences pratiques pour le développement professionnel. Il est :
- Non accrédité par un organisme reconnu
- Non réglementé par une institution autorisée
- Complémentaire aux qualifications formelles
Vous recevrez un certificat de réussite en terminant avec succès le cours.
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Frais de cours
- 3-4 heures par semaine
- Livraison anticipée du certificat
- Inscription ouverte - commencez quand vous voulez
- 2-3 heures par semaine
- Livraison régulière du certificat
- Inscription ouverte - commencez quand vous voulez
- Accès complet au cours
- Certificat numérique
- Supports de cours
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