Global Certificate in Performance Management for Improved Conditions
-- ViewingNowThe Global Certificate in Performance Management for Improved Conditions is a comprehensive course designed to equip learners with the essential skills needed to excel in performance management. This course is crucial in today's industry, where organizations prioritize productivity, efficiency, and employee development.
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โข Performance Metrics: Understanding and establishing key performance indicators (KPIs) and service level agreements (SLAs) to measure success.
โข Goal Setting: Implementing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for individuals and teams.
โข Employee Engagement: Strategies to enhance employee motivation, satisfaction, and commitment to organizational goals.
โข Performance Appraisal: Techniques for conducting fair, objective, and regular performance evaluations for continuous improvement.
โข Feedback and Communication: Effective methods for providing constructive feedback and fostering open and transparent communication.
โข Coaching and Development: Approaches to coaching, mentoring, and developing employees to maximize their potential and improve performance.
โข Discipline and Corrective Action: Processes and procedures for addressing poor performance, including documentation and progressive discipline.
โข Diversity and Inclusion: Strategies for promoting diversity, equity, and inclusion in performance management practices.
โข Legal and Ethical Considerations: Best practices for ensuring compliance with relevant laws and regulations, as well as ethical considerations in performance management.
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