Executive Development Programme in Aviation Communication Skills Enhancement
-- ViewingNowThe Executive Development Programme in Aviation Communication Skills Enhancement is a certificate course designed to empower aviation professionals with advanced communication skills. In an industry where effective communication can make a significant difference in safety and operational efficiency, this programme stands out as crucial.
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โข Effective Business Communication: This unit will focus on the fundamentals of clear and concise business communication, including written, verbal, and non-verbal communication skills. โข Aviation Industry Terminology: This unit will cover the specific terminology and jargon used in the aviation industry, helping participants to communicate more effectively with colleagues and industry partners. โข Cross-Cultural Communication: This unit will address the challenges of communicating across different cultures, providing participants with the skills and knowledge needed to communicate effectively with international partners and colleagues. โข Presentation Skills: This unit will focus on developing strong presentation skills, including techniques for structuring presentations, using visual aids, and engaging audiences. โข Negotiation Skills: This unit will cover the key principles of effective negotiation, including preparing for negotiations, understanding the other party's perspective, and finding mutually beneficial solutions. โข Crisis Communication: This unit will address the unique challenges of communicating during a crisis situation, including developing a crisis communication plan, communicating with the media, and managing stakeholder expectations. โข Email Etiquette: This unit will cover the dos and don'ts of professional email communication, including formatting, tone, and content. โข Meeting Management: This unit will focus on effective meeting management, including setting agendas, facilitating discussions, and following up on action items. โข Conflict Resolution: This unit will provide participants with the skills and knowledge needed to resolve conflicts in a professional and constructive manner. โข Active Listening: This unit will emphasize the importance of active listening in effective communication, including techniques for improving listening skills and avoiding common listening pitfalls.
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