Certificate in Strategic Customer Relationship Techniques
-- ViewingNowThe Certificate in Strategic Customer Relationship Techniques course is a comprehensive program designed to enhance your skills in managing customer relationships, a critical aspect of any business. This course emphasizes the importance of understanding customer needs, building long-term relationships, and using technology to manage customer interactions effectively.
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โข Understanding CRM
โข Customer Relationship Management Strategies
โข Importance of Customer Segmentation
โข Customer Lifecycle Management
โข Customer Retention and Loyalty Techniques
โข Customer Experience Management
โข Strategic Customer Analytics
โข Multi-Channel Communication Strategies
โข Best Practices in Strategic Customer Relationship Techniques
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