Certificate in Customer Experience Delivery Solutions
-- ViewingNowThe Certificate in Customer Experience Delivery Solutions is a comprehensive course designed to empower professionals with the skills necessary to excel in customer experience roles. This program emphasizes the importance of customer-centric strategies, equipping learners with the ability to design and implement effective customer solutions.
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GBP £ 140
GBP £ 202
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โข Understanding Customer Experience (CX)
โข CX Strategy and Design
โข Customer Journey Mapping
โข CX Metrics and Analytics
โข Voice of the Customer (VoC) Programs
โข Customer Feedback Management
โข CX Technology and Tools
โข CX Team Management and Leadership
โข Continuous CX Improvement
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