Executive Development Programme in Startup Chatbots: Customer Interaction
-- ViewingNowThe Executive Development Programme in Startup Chatbots: Customer Interaction is a certificate course designed to empower professionals with the essential skills to create and manage effective chatbots for customer interaction. This programme emphasizes the growing industry demand for chatbots that streamline communication, enhance customer experience, and reduce operational costs.
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โข Introduction to Chatbots: Understanding the Basics and Benefits
โข Designing Effective Chatbot Personas: Creating Engaging and Human-like Bots
โข Natural Language Processing (NLP): Foundations and Advanced Techniques for Chatbots
โข Customer Interaction Platforms: Integrating Chatbots with CRM, Social Media, and Messaging Apps
โข Customer Journey Mapping: Leveraging Chatbots to Optimize Customer Experience
โข Chatbot Analytics: Metrics, KPIs, and Data-driven Decision Making
โข Building Scalable and Secure Chatbot Infrastructure: Cloud, On-premises, and Hybrid Solutions
โข Ethics and Compliance in Chatbot Implementation: Data Privacy, Security, and Legal Considerations
โข Rapid Prototyping and Iterative Development: Best Practices for Agile Chatbot Development
โข Voice User Interface (VUI) Design: Creating Intuitive and Voice-activated Chatbots
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