Advanced Certificate in Service Brand Recovery
-- ViewingNowThe Advanced Certificate in Service Brand Recovery is a comprehensive course designed to equip learners with essential skills for reviving and fortifying service brands in the face of crises. This program highlights the importance of proactive brand management, emphasizing the value of robust recovery strategies in maintaining market reputation and ensuring business continuity.
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GBP £ 140
GBP £ 202
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โข Advanced Service Blueprinting: Understanding and Designing Service Processes
โข Crisis Management for Service Brands: Preparation, Response, and Recovery
โข Customer Experience Management: Creating Positive Interactions and Memorable Moments
โข Reputation Management: Monitoring and Influencing Brand Perceptions
โข Service Failure and Recovery Strategies: Turning Negative Experiences into Positive Outcomes
โข Stakeholder Engagement: Building Strong Relationships with Customers, Partners, and Employees
โข Innovative Problem Solving: Finding Creative Solutions for Service Challenges
โข Data-Driven Decision Making: Utilizing Metrics and Analytics for Service Improvement
โข Change Management: Implementing Effective Change Strategies in Service Organizations
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