Masterclass Certificate in Service Industry Transformation Models
-- ViewingNowThe Masterclass Certificate in Service Industry Transformation Models is a comprehensive course designed to empower learners with the necessary skills to drive service industry transformation. This course emphasizes the importance of innovation, disruption, and customer-centric strategies in today's rapidly evolving service landscape.
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โข Service Industry Transformation Models
โข Understanding Service Blueprinting
โข Theories of Service Innovation
โข Lean Service Management
โข Design Thinking in Services
โข Service Dominant Logic (SDL)
โข Customer Experience (CX) Management
โข Digital Transformation in Services
โข Service Metrics and Analytics
โข Change Management in Service Transformation
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