Masterclass Certificate in Service Decision-Making Skills
-- ViewingNowThe Masterclass Certificate in Service Decision-Making Skills is a comprehensive course designed to equip learners with essential skills for career advancement in the service industry. This course emphasizes the importance of effective decision-making skills, which are critical in managing and leading service teams, improving customer experience, and driving business growth.
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โข Service Strategy ·
โข Data Analysis for Service Decision Making ·
โข Customer Relationship Management ·
โข Service Quality ·
โข Problem Solving & Decision Making Skills ·
โข Service Metrics & Measurement ·
โข Financial Analysis for Service Decisions ·
โข Change Management in Service ·
โข Service Innovation ·
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