Professional Certificate in Customer Data Analysis for Services
-- ViewingNowThe Professional Certificate in Customer Data Analysis for Services is a crucial course designed to equip learners with the essential skills required to analyze customer data and make data-driven decisions in the services industry. This program is significant due to the increasing demand for professionals who can interpret complex data sets and use them to improve customer experience and loyalty.
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โข Unit 2: Data Collection Methods for Customer Analysis
โข Unit 3: Data Cleaning and Pre-processing
โข Unit 4: Exploratory Data Analysis (EDA) for Customer Insights
โข Unit 5: Statistical Analysis of Customer Data
โข Unit 6: Customer Segmentation Techniques
โข Unit 7: Key Performance Indicators (KPIs) in Customer Data Analysis
โข Unit 8: Data Visualization for Customer Insights
โข Unit 9: Machine Learning Applications in Customer Data Analysis
โข Unit 10: Interpreting Results and Making Data-Driven Decisions
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