Certificate in Service Design for Financial Services
-- ViewingNowThe Certificate in Service Design for Financial Services is a comprehensive course that equips learners with essential skills to excel in the rapidly evolving financial industry. This program highlights the importance of designing customer-centric services, a critical factor in today's competitive marketplace.
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โข Understanding Service Design
โข Financial Services Industry Overview
โข User Research and Experience Design in Financial Services
โข Service Blueprints and Process Mapping for Financial Services
โข Prototyping and Testing Financial Service Designs
โข Designing for Omnichannel Customer Journeys in Financial Services
โข Service Design Tools and Techniques for Financial Services
โข Implementing and Measuring Service Design in Financial Services
โข Ethics and Regulations in Financial Service Design
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