Professional Certificate in Service Design Customer Insights
-- ViewingNowThe Professional Certificate in Service Design Customer Insights is a crucial course for professionals seeking to understand and meet customer needs effectively. This program addresses the increasing industry demand for professionals who can design and implement services based on solid customer insights.
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ใณใผใน่ฉณ็ดฐ
โข Understanding Service Design
โข Customer Experience (CX) Research Methods
โข Customer Journey Mapping
โข Designing for Customer Needs and Pain Points
โข Prototyping and Iterative Testing
โข Gathering and Analyzing Customer Feedback
โข Data-Driven Decision Making in Service Design
โข Service Blueprinting
โข Stakeholder Management and Communication in Service Design
โข Ethical Considerations in Service Design
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