Professional Certificate in Service Sector Strategy: Strategic Insights
-- ViewingNowThe Professional Certificate in Service Sector Strategy: Strategic Insights is a comprehensive course designed to empower learners with the necessary skills to thrive in the service sector. This certificate course emphasizes the importance of strategic decision-making, innovation, and customer experience in service-oriented businesses.
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โข Unit 1: Introduction to Service Sector Strategy
โข Unit 2: Understanding the Service Industry Landscape
โข Unit 3: Customer Experience Management in Service Sectors
โข Unit 4: Service Innovation and Differentiation Strategies
โข Unit 5: Service Operations Management
โข Unit 6: Service Quality and Performance Metrics
โข Unit 7: Human Resource Management in Service Organizations
โข Unit 8: Marketing and Sales Strategies for Service Businesses
โข Unit 9: Financial Management in Service Sectors
โข Unit 10: Digital Transformation and Technology in Service Delivery
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