Global Certificate in Union Grievance Handling Procedures
-- ViewingNowThe Global Certificate in Union Grievance Handling Procedures is a comprehensive course designed to empower learners with the essential skills required to handle union grievances effectively. In today's dynamic work environment, understanding and managing grievances is crucial for maintaining a positive and productive work environment.
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โข Understanding Union Grievance Handling Procedures: An Overview of the grievance handling process, its importance, and legal framework.
โข Types of Grievances: Identifying different types of grievances, including contract interpretation, disciplinary actions, and working conditions.
โข Grievance Filing and Documentation: Learning the proper steps for filing a grievance, including documentation and communication with management.
โข Investigation and Negotiation: Exploring investigative techniques, negotiation strategies, and conflict resolution methods in grievance handling.
โข Arbitration Process: Understanding the role of arbitration in grievance handling, including when and how to proceed to arbitration.
โข Union Representation: The responsibilities and best practices for union representatives during the grievance handling process.
โข Grievance Handling Best Practices: Learning the best practices for effective grievance handling, including timeliness, communication, and documentation.
โข Legal Considerations in Grievance Handling: Understanding the legal aspects of grievance handling, including labor laws, contract language, and compliance requirements.
โข Effective Grievance Handling for Prevention: Techniques for addressing root causes of grievances and preventing future issues.
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