Global Certificate in Conflict Resolution Skills for Union Success
-- ViewingNowThe Global Certificate in Conflict Resolution Skills for Union Success is a comprehensive course designed to equip learners with essential skills for career advancement in union management and leadership. This course highlights the importance of conflict resolution skills in maintaining healthy labor relations and promoting constructive dialogue.
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GBP £ 140
GBP £ 202
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Here are the essential units for Global Certificate in Conflict Resolution Skills for Union Success:
● Understanding Conflict: An overview of the nature of conflict, its causes, and dynamics in union settings. Exploring different types of conflicts, their impact on union success, and the role of the union leader in managing conflict.
● Negotiation Skills: Effective negotiation techniques and strategies for resolving disputes in union settings. This unit covers the essential elements of successful negotiations, including preparation, communication, and decision-making skills.
● Mediation Skills: The principles and practices of mediation as a conflict resolution tool in union settings. This unit covers the role of the mediator, the mediation process, and the benefits and limitations of mediation.
● Arbitration Skills: Arbitration as a method of resolving disputes in union settings. This unit covers the arbitration process, the role of the arbitrator, and the benefits and limitations of arbitration.
● Conflict Prevention Strategies: Proactive strategies for preventing conflicts before they arise. This unit covers the importance of communication, collaboration, and trust-building in preventing conflicts in union settings.
● Grievance Handling: Effective grievance handling as a tool for resolving conflicts in union settings. This unit covers the grievance procedure, the role of the union representative, and the benefits and limitations of grievance handling.
● Workplace Culture and Diversity: Understanding the impact of workplace culture and diversity on conflict in union settings. This unit covers the importance of cultural competence, diversity, and inclusion in resolving conflicts.
● Conflict Resolution Ethics: The ethical considerations of conflict resolution in union settings. This unit covers the ethical
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