Global Certificate in Frameworks for Customer Experience
-- ViewingNowThe Global Certificate in Frameworks for Customer Experience is a comprehensive course designed to empower professionals with essential skills in customer experience management. This course highlights the importance of understanding customer needs and expectations, and how to exceed them consistently.
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GBP £ 140
GBP £ 202
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โข Customer Experience Foundations
โข Customer Journey Mapping
โข Customer Feedback and Insights
โข Design Thinking for Customer Experience
โข Customer Experience Strategy
โข Customer Experience Metrics and KPIs
โข Customer Experience Technology and Tools
โข Change Management and Customer Experience
โข Customer Experience Leadership and Culture
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