Professional Certificate in Mediation and Negotiation: Impactful
-- ViewingNowThe Professional Certificate in Mediation and Negotiation is a career-advancing course that equips learners with essential skills for dispute resolution and conflict management. This impactful certificate program is designed to meet the growing industry demand for professionals who can mediate and negotiate effectively in various settings.
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โข Introduction to Mediation and Negotiation: Defining Key Terms
โข Understanding Conflict: Types and Dynamics
โข The Mediation Process: From Pre-Session to Follow-Up
โข Negotiation Techniques: Preparation, Communication, and Strategies
โข Ethics in Mediation and Negotiation: Best Practices and Guidelines
โข Specialized Mediation and Negotiation: Workplace, Family, and Community
โข Cross-Cultural Mediation and Negotiation: Navigating Differences and Biases
โข Advanced Mediation and Negotiation Skills: Listening, Influence, and Impasse Resolution
โข Conflict Coaching: Empowering Parties for Successful Negotiations
โข Evaluative Mediation: Processes, Benefits, and Challenges
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