Certificate in Mediation Excellence for Positive Outcomes
-- ViewingNowThe Certificate in Mediation Excellence for Positive Outcomes is a comprehensive course designed to empower learners with the necessary skills to excel in mediation and alternative dispute resolution. This program focuses on practical techniques, negotiation strategies, and communication methods that foster positive outcomes in tense situations.
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โข Introduction to Mediation
โข Types of Mediation: Facilitative, Evaluative, and Transformative
โข Mediation Process and Stages
โข Effective Communication and Active Listening Skills in Mediation
โข Conflict Analysis and Resolution Strategies
โข Ethics and Professional Standards in Mediation
โข Cultural Awareness and Sensitivity in Mediation
โข Negotiation Techniques and Bargaining Strategies
โข Mediation Role-Play and Simulation Exercises
โข Best Practices for Positive Mediation Outcomes
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