Global Certificate in Conflict Management Techniques for
-- ViewingNowThe Global Certificate in Conflict Management Techniques is a comprehensive course designed to equip learners with essential skills for resolving conflicts in professional and personal settings. This program emphasizes the importance of effective communication, negotiation, and mediation in mitigating disputes and fostering positive relationships.
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โข Introduction to Conflict Management Techniques
โข Understanding Conflict: Types and Causes
โข Effective Communication in Conflict Resolution
โข Key Principles of Conflict Management
โข Negotiation and Mediation Skills
โข Conflict Resolution Strategies and Techniques
โข Building and Maintaining Positive Relationships
โข Cross-Cultural Conflict Management
โข Conflict Management in the Workplace
โข Developing a Conflict Management Plan
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