Global Certificate in Online Journey Analysis
-- ViewingNowThe Global Certificate in Online Journey Analysis is a comprehensive course designed to empower learners with the essential skills required in today's data-driven world. This certificate course highlights the importance of analyzing online customer journeys to optimize digital experiences, increase customer satisfaction, and drive business growth.
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โข Unit 1: Introduction to Online Journey Analysis
โข Unit 2: Understanding Web Analytics and Metrics
โข Unit 3: Customer Experience (CX) Analysis
โข Unit 4: Digital Behavior Analysis
โข Unit 5: Data Collection and Integration Methods
โข Unit 6: Data Visualization Techniques for Online Journey Analysis
โข Unit 7: Utilizing AI and Machine Learning in Online Journey Analysis
โข Unit 8: Cross-Device and Cross-Platform Journey Analysis
โข Unit 9: Implementing and Optimizing Online Journey Strategies
โข Unit 10: Compliance and Ethics in Online Journey Analysis
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