Certificate in Service Process Improvement Techniques
-- ViewingNowCertificate in Service Process Improvement Techniques: This certificate course is crucial for individuals seeking to enhance service efficiency and boost customer satisfaction. With the increasing demand for service process improvement in various industries, this course provides learners with essential skills to analyze, design, and implement improved service processes.
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โข Service Blueprinting
โข Customer Journey Mapping
โข Service Quality Metrics
โข Six Sigma for Service Improvement
โข Lean Principles in Service Design
โข Process Mapping and Analysis
โข Root Cause Analysis for Service Issues
โข Change Management in Service Improvement
โข Service Improvement Project Management
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