Professional Certificate in Designing for Conversational Experiences
-- ViewingNowThe Professional Certificate in Designing for Conversational Experiences is a valuable course that focuses on creating engaging and interactive conversational interfaces. This certification is essential in today's industry, where chatbots and voice assistants are becoming increasingly popular.
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โข Introduction to Conversational Design: Fundamentals of conversational interfaces, design principles, and user experience (UX) considerations.
โข User Research and Personas: Techniques for conducting user research, creating personas, and using data to inform conversational design.
โข Voice User Interface (VUI) Design: Best practices for designing voice user interfaces, including speech recognition, natural language processing, and text-to-speech.
โข Conversation Flow and Scripting: Designing conversation flows, writing effective dialogues, and creating conversational scripts.
โข Prototyping and Testing Conversational Experiences: Tools and techniques for prototyping and testing conversational interfaces, measuring user engagement, and iterating on design.
โข Multi-modal Interactions: Designing conversational experiences that integrate multiple input/output channels, such as voice, chat, and visual interfaces.
โข Designing for Conversational AI: Understanding the capabilities and limitations of conversational AI, machine learning, and neural networks in conversational design.
โข Accessibility in Conversational Design: Best practices for designing accessible conversational interfaces, including support for users with disabilities, and internationalization considerations.
โข Ethics and Privacy in Conversational Design: Exploring the ethical implications of conversational interfaces, such as user privacy, consent, and transparency in data collection and usage.
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