Professional Certificate in Dispute Resolution Strategies and Techniques
-- ViewingNowThe Professional Certificate in Dispute Resolution Strategies and Techniques is a comprehensive course designed to empower learners with essential skills for effective conflict resolution. This program emphasizes the importance of dispute resolution in various industries, highlighting the growing demand for skilled professionals who can manage and resolve conflicts efficiently.
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GBP £ 140
GBP £ 202
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โข Understanding Dispute Resolution
โข Types of Dispute Resolution: Mediation, Arbitration, and Negotiation
โข Dispute Resolution Strategies: Interest-Based vs. Position-Based Bargaining
โข Communication Skills for Dispute Resolution
โข Dispute Resolution Ethics and Professional Responsibilities
โข Preparing for Dispute Resolution: Gathering Information and Identifying Interests
โข Conducting Successful Negotiations
โข Mediation Techniques: Facilitating Communication and Promoting Understanding
โข Arbitration Process and Procedures
โข Advanced Dispute Resolution Techniques: Dealing with Difficult Personalities and Complex Issues
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