Global Certificate in Leader Conflict Management
-- ViewingNowThe Global Certificate in Leader Conflict Management is a vital course designed to equip learners with essential skills to manage and resolve conflicts in the workplace effectively. This certification is increasingly important in today's diverse and dynamic work environment, where conflicts can arise from miscommunication, cultural differences, or competing goals.
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โข Unit 1: Introduction to Leader Conflict Management
โข Unit 2: Understanding Conflict: Types, Causes, and Dynamics
โข Unit 3: Effective Communication Skills for Conflict Resolution
โข Unit 4: Negotiation Techniques in Conflict Management
โข Unit 5: Mediation and Facilitation Skills for Leaders
โข Unit 6: Conflict Resolution Strategies and Tactics
โข Unit 7: Building and Maintaining Positive Work Relationships
โข Unit 8: Diversity, Inclusion, and Cultural Sensitivity in Conflict Management
โข Unit 9: Ethical Considerations in Conflict Resolution
โข Unit 10: Developing a Conflict Management Plan
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