Certificate in Alcohol Service Procedures
-- ViewingNowThe Certificate in Alcohol Service Procedures is a crucial course for individuals seeking to excel in the hospitality industry. This certificate program focuses on responsible alcohol service, ensuring that learners understand the legal, ethical, and social implications of serving alcohol.
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โข Alcohol Awareness: Understanding the effects of alcohol on the body and mind, as well as recognizing the signs of intoxication.
โข Legal Responsibilities: Learning the legal requirements and regulations regarding alcohol service, including ID checking and preventing sales to minors.
โข Safe Serving Practices: Techniques for serving alcohol responsibly, including pacing and portion control, recognizing signs of intoxication, and dealing with intoxicated patrons.
โข Intervention Strategies: Methods for intervening in situations where a patron has become overly intoxicated or disruptive, including refusal of service and ejection procedures.
โข Alcohol-Related Emergencies: Recognizing and responding to alcohol-related emergencies, including alcohol poisoning and other medical emergencies.
โข Responsible Marketing and Advertising: Understanding the ethical and legal considerations involved in promoting alcohol products and services.
โข Conflict Resolution: Techniques for resolving conflicts and disputes that may arise in the context of alcohol service, including de-escalation strategies and communication skills.
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