Advanced Certificate in HR Conflict Resolution: Negotiation Skills
-- ViewingNowThe Advanced Certificate in HR Conflict Resolution: Negotiation Skills is a comprehensive course designed to empower HR professionals with the essential skills required to manage and resolve conflicts in the workplace effectively. This certification program focuses on the importance of negotiation skills in HR, addressing industry demand for mediators who can facilitate positive outcomes and maintain strong working relationships.
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⢠Understanding HR Conflict Resolution ⢠The Role of Negotiation in Conflict Resolution ⢠Preparing for Negotiations in HR Conflict Resolution ⢠Communication Skills for Effective Negotiations ⢠Building Trust and Rapport in Negotiations ⢠Identifying Interests and Positions ⢠Overcoming Negotiation Impasses ⢠Ethical Considerations in HR Conflict Resolution Negotiations ⢠Implementing and Evaluating Negotiation Outcomes in HR ⢠Conflict Resolution Case Studies and Role-Playing Scenarios
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