Professional Certificate in Assertiveness Training: Confidence in Communication
-- ViewingNowThe Professional Certificate in Assertiveness Training: Confidence in Communication is a comprehensive course designed to equip learners with essential communication skills for career advancement. This certificate program emphasizes the importance of assertive communication, helping learners to express their thoughts and feelings effectively while maintaining respect for others.
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⢠Understanding Assertiveness: Definitions and Key Concepts
⢠The Importance of Assertiveness in Professional Communication
⢠Recognizing Assertive, Aggressive, and Passive Communication Styles
⢠Developing Self-Awareness: Assessing Your Current Communication Style
⢠Strategies for Building Confidence in Communication
⢠Effective Assertiveness Techniques: "I" Statements and Broken Records
⢠Managing Conflict and Difficult Conversations Assertively
⢠Assertiveness in Virtual Communication and Email Etiquette
⢠Overcoming Obstacles: Handling Criticism and Rejection Assertively
⢠Practicing Assertiveness: Role-Plays and Real-Life Scenarios
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