Executive Development Programme in Engaging Client Relationship Management
-- ViewingNowThe Executive Development Programme in Engaging Client Relationship Management is a certificate course designed to enhance learners' skills in managing and building client relationships. This program emphasizes the importance of effective communication, strategic planning, and customer relationship management in today's business world.
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⢠Understanding Client Relationship Management (CRM): An Overview
⢠Importance of Engaging Client Relationships
⢠Strategies for Building Strong Client Relationships
⢠Effective Communication Skills in Client Relationship Management
⢠Utilizing CRM Technology for Client Engagement
⢠Managing Client Expectations and Delivering Value
⢠Handling Client Objections and Conflict Resolution
⢠Measuring Success in Client Relationship Management
⢠Best Practices in Executive Development for CRM
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