Masterclass Certificate in Employee Advocacy and Customer Advocacy Techniques
-- ViewingNowThe Masterclass Certificate in Employee Advocacy and Customer Advocacy Techniques is a comprehensive course designed to empower professionals with the skills to harness the power of advocacy in the workplace. This course emphasizes the importance of employee and customer advocacy in today's interconnected world, where brand reputation and trust are paramount.
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⢠Unit 1: Introduction to Employee Advocacy: Understanding the Basics
⢠Unit 2: Building a Strong Employee Advocacy Program: Best Practices
⢠Unit 3: Identifying and Cultivating Employee Advocates: Strategies and Tools
⢠Unit 4: Leveraging Social Media for Employee Advocacy: Platforms and Techniques
⢠Unit 5: Measuring and Analyzing Employee Advocacy Program Success
⢠Unit 6: Customer Advocacy: Building Brand Loyalty and Driving Growth
⢠Unit 7: Identifying and Engaging Customer Advocates: Strategies and Tactics
⢠Unit 8: Empowering Customers to Share Their Advocacy: User-Generated Content and Storytelling
⢠Unit 9: Measuring the Impact of Customer Advocacy Programs
⢠Unit 10: Combining Employee and Customer Advocacy: Synergies and Opportunities
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