Certificate in Business English for Effective Teleconferencing
-- ViewingNowThe Certificate in Business English for Effective Teleconferencing is a comprehensive course designed to enhance professional communication skills in the modern, remote workplace. This program emphasizes the importance of clear, concise, and culturally sensitive communication during teleconferences, a critical skill in today's globalized business world.
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⢠Business English Foundations: This unit covers essential business English vocabulary, grammar, and sentence structure to ensure clear and professional communication during teleconferencing.
⢠Teleconferencing Etiquette: This unit focuses on the proper etiquette and best practices for participating in teleconferences, including introducing oneself, active listening, and using appropriate language.
⢠Effective Presentations: This unit teaches learners how to deliver clear and engaging presentations during teleconferences, including structuring the presentation, using visual aids, and handling questions.
⢠Cross-Cultural Communication: This unit covers the challenges of communicating across different cultures and languages and provides strategies for effective cross-cultural communication during teleconferences.
⢠Teleconferencing Technology: This unit explores the various technologies used in teleconferencing, including video conferencing software, and provides tips for troubleshooting common technical issues.
⢠Meeting Management: This unit covers best practices for managing teleconferences, including setting an agenda, facilitating discussion, and following up after the meeting.
⢠Negotiation Skills: This unit teaches learners how to negotiate effectively during teleconferences, including understanding the other party's perspective, identifying common goals, and finding mutually beneficial solutions.
⢠Conflict Resolution: This unit covers strategies for resolving conflicts that may arise during teleconferences, including active listening, clear communication, and finding common ground.
⢠Time Management: This unit provides tips for managing time effectively during teleconferences, including setting time limits, staying on topic, and following up on action items.
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