Global Certificate in Community Engagement for Support Professionals
-- ViewingNowThe Global Certificate in Community Engagement for Support Professionals is a comprehensive course designed to empower support professionals with the skills necessary to excel in today's interconnected world. This course highlights the importance of community engagement in supporting customer success and driving business growth.
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⢠Unit 1: Introduction to Community Engagement
⢠Unit 2: Understanding Community Needs and Assets
⢠Unit 3: Building Trust and Collaborative Relationships
⢠Unit 4: Effective Communication in Community Engagement
⢠Unit 5: Cross-Cultural Sensitivity and Inclusive Practices
⢠Unit 6: Community Empowerment and Capacity Building
⢠Unit 7: Designing and Implementing Community Engagement Strategies
⢠Unit 8: Evaluating Community Engagement Initiatives
⢠Unit 9: Ethical Considerations in Community Engagement
⢠Unit 10: Sustaining Long-Term Community Partnerships
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