Executive Development Programme in Service Housing
-- ViewingNowThe Executive Development Programme in Service Housing is a certificate course designed to empower professionals with essential skills for career advancement in the hospitality and service housing industry. This program highlights the importance of customer-centric approaches, strategic planning, and operational excellence in service housing management.
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⢠Strategic Management in Service Housing: Understanding the business environment, setting vision and mission, formulating and implementing strategies.
⢠Customer Relationship Management: Identifying and understanding customer needs, building long-term relationships, delivering exceptional customer service.
⢠Service Housing Operations Management: Managing daily operations, optimizing processes, ensuring quality and efficiency.
⢠Financial Management for Service Housing: Budgeting, forecasting, cost control, financial analysis, investment decisions.
⢠Marketing and Sales in Service Housing: Market research, product development, promotion, sales management, pricing strategies.
⢠Human Resource Management in Service Housing: Talent acquisition, training and development, performance management, employee engagement.
⢠Real Estate and Property Management: Asset management, facilities management, maintenance and repair, lease management.
⢠Innovation and Technology in Service Housing: Emerging trends, smart home technologies, digital transformation, innovation strategies.
⢠Regulatory and Compliance Management: Understanding housing laws, regulations, and standards, ensuring compliance.
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