Certificate in Digital Service Strategy Essentials
-- ViewingNowThe Certificate in Digital Service Strategy Essentials is a comprehensive course designed to empower learners with the necessary skills to thrive in the digital age. This program focuses on teaching the essentials of digital service strategy, from understanding customer needs to designing and implementing effective digital services.
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⢠Understanding Digital Service Strategy
⢠Importance of User Experience in Digital Services
⢠Digital Service Design Thinking
⢠Digital Transformation and Service Strategy
⢠Digital Service Metrics and Analytics
⢠Developing a Digital Service Strategy
⢠Digital Service Innovation and Trends
⢠Customer Journey Mapping in Digital Services
⢠Digital Service Strategy Implementation and Management
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