Masterclass Certificate in Service Design for Effective Leadership
-- ViewingNowThe Masterclass Certificate in Service Design for Effective Leadership is a comprehensive course that emphasizes the importance of service design in today's business landscape. The course is designed to equip learners with essential skills in service design thinking, user research, prototyping, and implementation, enabling them to lead service design projects and teams effectively.
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⢠User-Centered Design Principles
⢠Service Blueprinting
⢠Journey Mapping and Touchpoints
⢠Prototyping and Iterative Design
⢠Stakeholder Management in Service Design
⢠Design Thinking for Leaders
⢠Measuring Success in Service Design
⢠Digital Transformation and Service Design
⢠Leading Service Design Teams and Projects
⢠Sustainable and Inclusive Service Design
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