Masterclass Certificate in Service Design for Strategic Decision-Making
-- ViewingNowThe Masterclass Certificate in Service Design for Strategic Decision-Making is a comprehensive course that equips learners with essential skills for career advancement in service design. This program emphasizes the importance of service design in today's business landscape, where creating memorable and delightful customer experiences is crucial for success.
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⢠User Research and Experience
⢠Service Blueprinting and Mapping
⢠Design Thinking and Innovation
⢠Prototyping and Iterative Design
⢠Stakeholder Management and Communication
⢠Service Metrics and Analytics
⢠Digital Transformation and Service Design
⢠Sustainable and Social Service Design
⢠Ethics and Inclusive Design in Service Design
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