Executive Development Programme in Service Leadership Development Techniques: Mastery
-- ViewingNowThe Executive Development Programme in Service Leadership Development Techniques: Mastery certificate course is a comprehensive program designed to empower professionals with the skills necessary to excel in service leadership roles. This course highlights the importance of service leadership in today's business landscape, where customer experience is a key differentiator.
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⢠Service Leadership Mindset
⢠Emotional Intelligence for Service Leaders
⢠Building and Leading High-Performing Service Teams
⢠Developing a Customer-Centric Service Culture
⢠Innovative Service Design and Delivery
⢠Strategic Service Leadership: Aligning Service with Business Goals
⢠Measuring and Improving Service Quality and Customer Satisfaction
⢠Change Management in Service Leadership
⢠Communication and Influencing Skills for Service Leaders
⢠Personal Growth and Career Development in Service Leadership
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