Certificate in Service Sector Strategy Planning
-- ViewingNowThe Certificate in Service Sector Strategy Planning is a comprehensive course that empowers learners with essential skills for success in the rapidly growing service sector. This course highlights the importance of strategic planning in delivering exceptional customer experiences, increasing competitiveness, and driving business growth.
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⢠Unit 1: Introduction to Service Sector Strategy Planning
⢠Unit 2: Understanding the Service Industry Landscape
⢠Unit 3: Customer Experience Management in Service Sector
⢠Unit 4: Service Innovation and Differentiation
⢠Unit 5: Service Operations Management
⢠Unit 6: Service Quality Assurance and Control
⢠Unit 7: Service Marketing and Sales Strategy
⢠Unit 8: Financial Planning for Service Sector Businesses
⢠Unit 9: Human Resource Management in Service Sector
⢠Unit 10: Legal and Ethical Considerations in Service Sector
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