Global Certificate in Digital Service Management Skills
-- ViewingNowThe Global Certificate in Digital Service Management Skills course is a vital program for professionals aiming to excel in the digital service industry. This course addresses the growing industry demand for experts who can effectively manage digital services and customer experiences.
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⢠Digital Transformation Fundamentals
⢠ITILŽ 4 Foundation for Digital Service Management
⢠Agile Service Management and DevOps
⢠Cloud Computing and Service Delivery
⢠Service Desk and Incident Management
⢠Problem Management and Service Request Fulfillment
⢠Change Enablement and Release Management
⢠Measuring and Optimizing Digital Service Performance
⢠Cybersecurity and Data Privacy in Digital Services
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