Global Certificate in Service Digital Transformation Roadmap
-- ViewingNowThe Global Certificate in Service Digital Transformation Roadmap is a comprehensive course designed to meet the growing industry demand for professionals skilled in digital transformation. This course emphasizes the importance of implementing digital strategies to enhance service operations, customer experiences, and overall business growth.
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⢠Service Digital Transformation
⢠Understanding Digital Channels and Customer Experience
⢠Digital Maturity Assessment and Benchmarking
⢠Developing a Service Digital Transformation Strategy
⢠Implementing Digital Tools and Technologies
⢠Change Management and Employee Engagement
⢠Service Design and Delivery in a Digital Age
⢠Metrics and Analytics for Service Digital Transformation
⢠Cybersecurity and Data Privacy in Service Digital Transformation
⢠Case Studies and Real-World Examples of Service Digital Transformation
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