Executive Development Programme in Empathy and Conflict Resolution Techniques
-- ViewingNowThe Executive Development Programme in Empathy and Conflict Resolution Techniques is a certificate course designed to provide learners with essential skills for effective dispute resolution and enhanced professional growth. This programme emphasizes the significance of empathy in today's diverse and rapidly changing work environment, bridging interpersonal gaps and fostering stronger team collaboration.
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⢠Understanding Empathy: Definition, Importance, and Benefits
⢠Developing Empathy: Techniques and Exercises
⢠Empathy in the Workplace: Building Stronger Teams
⢠Identifying and Managing Conflict: Techniques and Strategies
⢠Conflict Resolution Styles: Collaborative, Competitive, Compromising, Avoiding, and Accommodating
⢠Effective Communication: Listening, Speaking, and Negotiating Skills
⢠Emotional Intelligence and Conflict Resolution
⢠Mediation Techniques for Executive Leaders
⢠Building a Culture of Empathy and Conflict Resolution
⢠Case Studies and Role-Playing Exercises in Empathy and Conflict Resolution
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