Global Certificate in Resolving Conflict in Professional Relationships
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Here are the essential units for a Global Certificate in Resolving Conflict in Professional Relationships:
⢠Understanding Conflict in Professional Relationships
⢠Identifying Sources of Conflict
⢠Effective Communication Skills
⢠Conflict Resolution Techniques
⢠Negotiation and Mediation Skills
⢠Building and Maintaining Positive Relationships
⢠Managing Difficult Conversations
⢠Cross-Cultural Conflict Resolution
⢠Developing a Conflict Resolution Strategy
⢠Conflict Resolution Best Practices and Ethics
These units cover the critical aspects of resolving conflict in professional relationships, focusing on developing communication skills, identifying sources of conflict, and implementing effective conflict resolution strategies. The program also covers cross-cultural conflict resolution and best practices for maintaining positive relationships in the workplace.
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