Executive Development Programme in Mediation and Problem-Solving
-- ViewingNowThe Executive Development Programme in Mediation and Problem-Solving is a certificate course designed to empower professionals with the necessary skills to resolve conflicts effectively. This programme is crucial in today's diverse and complex business environment, where conflicts can arise from various sources, potentially hindering productivity and growth.
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⢠Unit 1: Introduction to Mediation and Problem-Solving
⢠Unit 2: Understanding Conflict: Types and Dynamics
⢠Unit 3: The Role of an Executive Mediator in Problem-Solving
⢠Unit 4: Effective Communication and Active Listening Skills
⢠Unit 5: Negotiation Techniques and Strategies for Mediators
⢠Unit 6: Ethical Considerations in Mediation and Problem-Solving
⢠Unit 7: Cross-Cultural Mediation and Diversity Awareness
⢠Unit 8: Crisis Management and Conflict Resolution
⢠Unit 9: Advanced Mediation Techniques for Complex Disputes
⢠Unit 10: Building Sustainable Solutions: Consensus and Agreement Facilitation
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